Paradise Cove at Lake Grapevine
3029 Midway Road
Southlake, Texas 76092
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| Price (Range: $ to $$$$$)
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Map to Paradise Cove at Lake Grapevine
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Wedding Locations And Reception Venues
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Paradise Cove is a premier wedding/reception and special events
facility in the DFW area. We take pride in every event that we
do. Our exceptional staff is experienced in wedding consultation
and coordination, banquet service, and customer service. We
personalize your wedding with unmatched professionalism and
integrity.
We will guide you through the process of planning your event
from the moment you enter Paradise Cove to make it an
effortless and fun experience. That's why when it's all said and
done, you will think you're in Paradise!
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| http://www.paradisecovetx.com |
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| Reviews
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Owner is UNACCEPTABLE
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I had my wedding at the Paradise Cove at Lake Grapevine last July
and was enticed by the venue by it's obviously beautiful location. I
was also enticed by the "exceptional staff" and experienced wedding
consultation that Tina, the owner, boasts. My attempts are to make
this brief... My day was wonderful. I married the love of my life and
the weather was perfect. However, Tina was rude and abrasive the
day before my wedding, offensive to my husband when he made a
simple request to ensure that the alcohol was secure, and all in all,
left a terrible taste in all of our families' mouths by the end of the
event. The DAY after my wedding, she sent me an email attempting
to "dig" at my husband's concerns for the security of the alcohol we
had spent over a thousand dollars on. When I received the email, I
figured it would be some sort of "congratulatory" or "thank you for
choosing our venue"; however, it was an insult and the emails that
followed continued to escalate in their inappropriate and completely
unprofessional nature. At one point in our back and forth emails, she
said that she could have been "angry and offended that my husband
asked her if the alcohol would be accounted for, but she was instead,
trying to make a joke out of a not so humorous situation." I do not
believe a "professional wedding consultant" should be angry and
offended by valid and legitimate concerns; or think making a jab at
my husband is making a "joke". There were many things she said
that I have shared with people that continue to share in my opinion of
how inappropriate and unprofessional she was; however, what sticks
out in my mind was one of the last emails when she said, "Your day
was perfect because we bent over backwards to make it so and
therefore, I was offended when your husband asked that." One thing
had nothing to do with the other and her pointing out that they bent
over backwards was incredibly tacky. The place is extremely
overpriced as it is and I would think that "bending over backwards" is
where some of my thousands of dollars should have gone... without
the "professional consultant and owner" pointing it out afterward.
All in all, if I could do it all over again, I would still have gotten
married at the Paradise Cove on my special day; however, I would not
recommend this venue to another person. Everyone involved in my
wedding found the owner incredibly abrasive and the way we were
treated AFTER she had our money and our wedding was finished, was
unacceptable. The place is booked up a year or two in advance, so I
get why the lady thinks she can treat customers like that; however,
there are other venues following the PC's lead and doing wedding
venues on the lake, so I hope that there will soon be a place that has
beautiful scenery and a truly professional consultant that lets you
voice legitimate concerns and does not send you inappropriate,
unprofessional, "joking" emails the day after you get married. I
seriously couldn't believe it!!!
Scenery does not make up for having to walk on eggshells to not
offend someone who is supposed to be a professional and being
treated like dirt after you have spent thousands of dollars
somewhere. A thank you email the day after would have been nice,
not an insult. She was extremely rude and was the only "bad
memory" of the whole wonderful experience.
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Paradise Cove
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This place is perfect for weddings. I loved the staff and our wedding went off
without a issues. I highly recommend the Paradise Cove
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Review Paradise Cove at Lake Grapevine |
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| Venue Spaces at Paradise Cove at Lake Grapevine
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There is currently no details about individual venue spaces.
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